Client Red Flags: When to Say No to a Project (And How to Do It Gracefully)

BUSINESS

Not every project is worth taking. Some clients cost you more in stress than they pay in dollars. Here’s how to spot the warning signs before you’re in too deep.

The Money Red Flags
Watch out when they:

  • Immediately ask for discounts
  • Say “it’s an easy project”
  • Promise “future work” instead of paying now
  • Want to pay “on completion”
  • Have a “small budget but big vision”

The Communication Warnings
Run when they:

  • Take days to respond, expect instant replies
  • Change the scope in every email
  • Can’t clearly explain what they want
  • Send messages at 3am expecting answers
  • Say “my last designer disappeared”

The Scope Creepers
These phrases mean trouble:

  • “While you’re in there…”
  • “Just one small change…”
  • “This should be quick…”
  • “I have a few tiny tweaks…”
  • “Can we add just one more thing?”

How to Say No (Professionally)
Template: “Thanks for thinking of me! After reviewing your project, I don’t think I’m the best fit for what you need right now. Here are some resources that might help: [suggestions]”

What Actually Matters
Trust your gut when:

  • The budget feels off
  • The timeline seems impossible
  • The scope keeps shifting
  • The communication feels draining
    Your time is worth protecting.

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